Terms & Conditions

The following terms and conditions are applied to all agreements that you enter with Diddi Design AB 556655-0330 (hereinafter called BudtoRose). By ordering you accept these terms and conditions.

Prices and Fees 
Budtorose uses a payment service provided by DIBS, Pay Pal. Invoicing and part payments will be made through KLARNA. All prices are in Swedish Krona (SEK) or in Euro. All items in the collection are including VAT and we reserve the right to change prices and are not liable for any error in price or that a product is sold out of stock. The price that is stated at the point of ordering is the prices that will apply through the entire purchase process.

Returns
We offer you a 14 day return policy.

A return or change of a product can be made provided that the goods are unused, all tags remain and that the packaging is undamaged

If you wish to take usage of the 14 day return policy, please return your goods properly packaged together with the return note, (see last page/ please fill in) order number and reason for return.

The (return) freight has to be paid by you..

Return Note:
Please see bottom of page.

Please send return to:
Diddi Design AB
Västkustvägen 48
254 71  Hasslarp
Sweden

 

Budtorose will repay the money or change your product within 2 – 5 working days after the receipt of your return.

Returns or Change of product
1) Please return your goods properly packaged
2) Please fill in the return note and reason for return
3) Please enclose your return note with your package
4) Deliver your package to the post office and keep the receipt of your return from the post office.

Freight Charges In Sweden
A freight charge of 49 Sek will be added to orders below 500 Sek. Orders above 500 Sek will be shipped free within Sweden.

Freight Charges Outside Sweden (Europe Only)
A freight charge of 10 Euro will be added to orders outside Sweden.

Non-delivered packages
In case of non delivered package, you will be charged a fee of 250 Sek. or 25 Euro

 

Order Confirmation 
When you order goods from BudtoRose an agreement of purchase is entered once the order is confirmed. When your order is placed an order confirmation will be sent through e-mail to your e-mail address given, to confirm the order. Orders are not valid if BudtoRose cannot verify the delivery address given from you. There are several modes of payment to choose from. The mode of payment is selected when ordering in the checkout.

Claims on defect items
You have a 1 year warranty and a 3 year right to complain on all products. In case of complaint no freight charge or return freight will be charged. If you have received a defect item, please contact our customer service as soon as possible webshop@budtorose.se  or by phone +46 42-206730. (Opening Hours: 09.00 – 12.00 am and 01.00 – 03.00 pm)

Complaints
Diddi Design AB has the responsibility for the product until you have received it. If you discover damage to the parcel before you open it, please contact customer service via webshop@budtorose.se or by phone +46 42-206730 (Opening Hours: 09.00 – 12.00 am and 01.00 – 03.00 pm) If you suspect that an item is missing from the parcel, or that the seal is broken, the distribution centre should be notified/informed of this immediately.

KLARNA Invoice
When you pay through Klarna Invoice the invoice is processed securely and simply. You don’t have to specify your account details, and you always pay after you have received your ordered items at home.

• The goods will be received before you pay
• Payment terms - always 14 days
• No need to submit account details
• Always the right to cancel the purchase within 14 days according to the Swedish law of Distance and Door to Door Sales Act*
• Download your invoice from klarna.se
• Options to pay by installments

Read more: www.klarna.se

KLARNA Account
The mode of payment for those who choose to pay monthly. Klarna Account  is more than just an account. Apart from always receiving your goods at home before you pay, all your purchases are gathered to one account. This applies even if you traded in a number of different shops through Klarna Account. This means a single invoice, irrespective the number of purchases.

• The goods will be received before you pay
• Pay from SEK 50 per month or 1/24 of the total amount
• No need to submit account details
• All your purchases are gathered into one account and in one invoice
• Buy now and pay at the end of next month
• An administrative fee of SEK 29, irrespective of the number of purchases                                                      
• You can at anytime pay the entire amount all at once

Read more: www.klarna.se

Creditcard Information
You are paying safely through DIBS payment service, which meets the requirements for PCI DSS. No Fees are added. 

The Swedish Personal Data Act (PUL)
Your personal data and information will be handled as written in the Swedish Personal Data Act (PUL).

Security
We use SSL (Secure Socket Layer) which is a protocol for a secure transfer of data via the internet. 

Shipping Information

Deliveries in Sweden or Europe
Our ambition is to deliver all orders within 48 hours from orders received by BudtoRose. Your order should be delivered to your home address within 2 – 5 working days from the day of receipt of order. Please note that our forwarders delivery time can vary depending on where you have your place of residence.

Delivery of Orders
Our deliveries are usually sent by Posten or DHL. Your order will be delivered to your home. If your package are considered to big to deliver to your mailbox, you will receive either a letter by e-mail or text message informing when your delivery has arrived at the local distribution centre. If we deliver through Posten or DHL, you can track your delivery by using the received tracking number please look at www.posten.se  or www.dhl.se.

Refunds

Credit card
If you have paid with a debit card the returned amount will be automatically transferred to your account within 30 days. Please note that the amount will be transferred to the same debit card as used for the original order.

Invoice
By logging onto”My Pages” you can move the invoice’s due date forward by 10 days and you can also check when the return was registered by obtaining an updated version of your invoice. You can log onto by stating your e-mail address which was used during your purchase or your OCR/Invoice number and your personal identity number. If the return has not been registered close to the invoice due date, then please contact Klarna customer service for help and information.

Account
The invoice will be adjusted to your Klarna account. If you choose to return parts of your order the returned goods amount will be adjusted on the next invoice sent to you. Please note that we can only credit the returned goods value after we have received it at Diddi Design.

 

Disputes and choice of law 
Swedish law shall be applied to these general terms and conditions. In event of disputes we follow the recommendations of the National Board for Consumer Disputes.

 

Download Return Note